Contact Us (800) 624 8835
100% Satisfaction Guaranteed

How will the fruit be packed?
To guarantee fresh, safe shipment, your fruit is carefully packed and cushioned in our special gift trays, which are then placed in a protective outer shipping carton. Safe arrival is guaranteed.

How much fruit is in each box?
We pack our fruit by volume, but Mother Nature varies sizes of fruit, so each box is filled with as much as it will hold. The quantity changes by fruit variety. For example, a 1 Gift Tray box of mixed fruit has approximately 8-12 pieces of fruit and weighs about 9 pounds.

What are the shipping charges?
Standard Shipping:
$15.99 per package in Continental U.S.

Canadian Shipping:
$30.99 (U.S. funds) per package
Ontario, Quebec, Prince Edward Island, New Brunswick, Nova Scotia and Newfoundland

Gifts to Alaska:
To ensure safe arrival, Alaska packages ship via FedEx 2-3 Day service. Call us at 1-800-624-8835 to place an order.

Sorry, no shipments to Puerto Rico or Hawaii.

How long until my package arrives?
Standard delivery time is approximately 10-14 days from the time we receive your order. Why? Because right now, your fruit is still on the trees!

That's right - we receive your order, and then hand-pick your fruit for maximum freshness. This way, your fruit is ripening in the sun just a few days before it arrives at your doorstep.

What are the cut-off dates for guaranteed Holiday delivery?
Thanksgiving - order by Sunday, November 13.
Hanukkah - order by Friday, December 9.
Christmas - order by 10:00 pm Eastern time Friday, December 16 for standard shipping.
Express delivery options are available until Wednesday, December 21 Click here for details.
Early deadline for gifts to AZ, CA, TX, and LA - order by 10:00 pm Eastern time Monday, December 12.
New Year's Day - order by Tuesday, December 20

Is there a gift message in the box?
Every package includes your name and an optional free message.

How do I check on the status of my order?
Call at (800) 624-8835 or send us an e-mail.

Coupons, Discounts and Sales
Coupons, free shipping offers and other discounts cannot be combined. Coupons may not be applied to sale items or free shipping offers.

Orders totaling over $700 qualify for a volume discount. Volume discount is not valid with other discounts or promotions. Please call for details.

Can I talk to a live person?
From late October through early January, operators are available to help you Monday-Friday 9:00 am to 5:00 pm, and Saturdays 10:00 am to 4:00 pm, Eastern Standard time. At other times of the year, operators are available between 9:00 am and 5:00 pm on weekdays. Call Toll Free 1-800-624-8835.

Do you offer any guarantees?
We offer a 100% satisfaction guarantee. We send only the finest quality fruit and guarantee complete satisfaction.

Can you deliver to a PO Box?
Yes, we can.

The fine print
Prices published in our catalog are based on availability, are good until May 1, 2023 and subject to change without notice. We reserve the right to substitute items of equal or greater value.

Have other questions? Ask us!