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100% Satisfaction Guaranteed

How will the fruit be packed?
To guarantee fresh, safe shipment, your fruit is carefully packed and cushioned in our special gift trays, which are then placed in a shipping carton. Each tray is a decorative box complete with a lid, ready to give as a gift.

How much fruit is in each box?
We pack our fruit by volume, but Mother Nature varies sizes of fruit, so each box is filled with as much as it will hold. The quantity changes by fruit variety. For example, a 1 Gift Tray box of mixed fruit has approximately 8-12 pieces of fruit and weighs about 9 pounds.

What are the shipping charges?
Standard Shipping:
$12.99 per package in Continental U.S.

Canadian Shipping:
$27.99 (U.S. funds) per package
Ontario, Quebec, Prince Edward Island, New Brunswick, Nova Scotia and Newfoundland

Gifts to Alaska:
To ensure safe arrival, Alaska packages ship via FedEx 2-3 Day service. Call us at 1-800-624-8835 to place order for Alaska.

Sorry, no shipments to Puerto Rico or Hawaii.

How long until my package arrives?
Standard delivery time is approximately 10-14 days from the time we receive your order.

Why? Because right now, your fruit is still on the trees!

That's right - we receive your order, and then hand-pick your fruit for maximum freshness. This way, your fruit is ripening in the sun just a few days before it arrives at your doorstep.


What are the cut-off dates for guaranteed Holiday delivery?
Thanksgiving - order by Saturday, November 16.
Hanukkah - order by Saturday, December 14.
Christmas - order by 11:00 pm Eastern time Monday, December 16 for standard shipping.
Express delivery options are available until Sunday, December 22 Click here for details.
Early deadline for gifts to AZ, CA, TX, and LA - order by Midnight Eastern time Wednesday, December 11.

Is there a gift message in the box?
Every package includes your name and an optional free message.

How do I check on the status of my order?
Call us at (800) 624-8835 or send us an e-mail.

Coupons, Discounts and Sales
Coupons, free shipping offers and other discounts cannot be combined. Coupons may not be applied to sale items or free shipping offers.

Orders totaling over $500 qualify for a volume discount. Volume discount is not valid with other discounts or promotions. Please call for details.


Can I talk to a live person?
From Sunday, October 27 through Sunday, January 5, operators are available to help you Monday-Friday 9:00 am to 5:00 pm, Saturdays and Sundays 10:00 am to 4:00 pm, Eastern Standard time. At other times of the year, operators are available between 9:00 am and 5:00 pm on weekdays. Call Toll Free 1-800-624-8835.

Do you offer any guarantees?
We offer a 100% satisfaction guarantee. We send only the finest quality fruit and guarantee complete satisfaction.

Can you deliver to a PO Box?
Yes, we can. Most of our deliveries are made by the postal service.

Have other questions? Ask us!